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Surge Mitigator

Provenance:
Official Summary
Source:
SECO Energy (Sumter Electric Cooperative)
Type:
utilities
Published:

Full Text

Image Image ENROLL Don’t wait until later to get the Surge MitiGator™, sign up today. Image LEARN MORE We are happy to answer all of your questions about the Surge MitiGator™. Image WARRANTY View the Surge MitiGator™ warranty. Installation:Installation of the Surge MitiGator™ does not require an appointment. As a courtesy, SECO Energy’s qualified installer will knock on the door to advise that the power will be off for a few minutes during installation. Even if no one is home, the installation can be completed. COST OPTIONS: Choose the option that works best for you:Lease: $5.95 per month, plus tax, with a one-time $40 installation feePurchase: $349.00 plus tax, with installation included How it Works:The Surge Mitigator™ is installed at your electric meter, where it helps block powerful voltage spikes from reaching your home’s electrical system. This provides an added layer of protection for large appliances.While the Surge Mitigator™ helps reduce surges, no single device can protect against every surge. For the best protection, SECO Energy recommends using point-of-use surge protectors for sensitive electronics such as TVs, computers, and gaming systems. These devices are available at most hardware and home improvement stores. Protection levels and warranties vary, so be sure to review product details before purchasing. Interest in Surge MitiGator™ Your Name Service Address Address City State ZIP Your Email Phone Number Account Number How did you hear about SECO Energy's Surge MitiGator™ program? How did you hear about SECO Energy's Surge MitiGator™ program? Enter other… Questions/Comments DO YOU HAVE A QUESTION?Fill out the Contact Form. You can also check out our Surge MitiGator™ FAQs below and warranty for more details. Will the Surge MitiGator™ behind the meter protect my entire home? The meter-based surge protection device is the first layer of protection for your motor-driven appliances from transient high-voltage surges that enter through the meter. Some examples are the air conditioner, washer, dryer, refrigerator, stove, and garbage disposal. The manufacturer (Meter Treater) provides warranty coverage and processes the warranty claims. Will the Surge MitiGator™ protect my home from a direct lightning strike? Unfortunately, there is nothing on the market that can protect your home from a direct lightning strike. How should I protect my computer and other sensitive electronics? In addition to the meter-based surge protection device, SECO Energy recommends a layered approach by installing point-of-use devices for sensitive electronics and sensitive components of large appliances. Point-of-use devices can be purchased at local home improvement stores, hardware stores, or from online retailers at reasonable prices. Protection strength and warranties vary, so be sure to read the packaging. Do I have to be home for installation of the Surge MitiGator™ at my electric meter? Installation of the Surge MitiGator™ does not require an appointment. As a courtesy, SECO Energy’s qualified installer will knock on the door to advise that the power will be off for a few minutes during installation. If no one is home, the installation will be completed. Is there a warranty if damage occurs as a result of a surge? The manufacturer of the meter-based surge protection device is Meter Treater. They provide a warranty of $5,000 per appliance, per occurrence, with a lifetime maximum of $500,000. Please reach out to Meter Treater directly for warranty claims. They can be reached by telephone at (800) 342-6890 or by email at warranty@metertreater.com. How do I know the Surge MitiGator™ is working? Most of the surge protection devices have a clear window slightly larger than the size of a quarter with two lights displayed, while some have a clear window slightly larger than the size of a dime that displays one light. The surge protection device is operational when the red light(s) appear. Contact SECO as soon as possible if a light is out. We will replace the surge protection device at no cost during the 15-year warranty period. What is not covered by SECO Energy’s Surge MitiGator™? The meter-based surge protection device warranty excludes damage from direct lightning strikes, sustained over-voltages, and brownout conditions which exceed the device's specified protection ratings. Sensitive electronic equipment including computers, televisions, gaming systems, and security systems is excluded from coverage as they remain vulnerable to reduced surge levels safe for motor-driven appliances. Point-of-use surge protectors are recommended for these sensitive items to provide the additional protection they require. Coverage does not extend to detached structures, water system equipment, irrigation systems, on-site power generation systems (solar, wind, generators), electric vehicles and charging equipment, or medical devices. The warranty also excludes structural damage, electrical system components such as wiring and panels, and consequential losses including spoiled food or lost data.Please refer to the complete warranty document for detailed terms and conditions. Is there a difference in the warranty if I purchase or lease? The manufacturer’s warranty is the same regardless of whether you choose to purchase or lease the product. Will the Surge MitiGator™ keep my clocks from blinking? The Surge MitiGator™ is not a source of energy and will not prevent clocks from blinking after an outage. Can I get a discount on my homeowners insurance? SECO recommends you check with your insurance carrier if our Surge MitiGator™ protection would provide a benefit to your premium. What is the cost for the Surge MitiGator™ from SECO Energy? The Surge MitiGator™ program is available for a lease of $5.95 per month, plus tax, with a $40.00 installation fee. You also have the option to purchase for $349.00 plus tax with no installation cost. Both options are conveniently added to your electric bill after the device has been installed. Enroll in Surge MitiGator™ Your Name Your Email Service Address Address City/Town State/Province ZIP/Postal Code Phone Number Account Number Service Type How did you hear about SECO Energy’s Surge MitiGator™ program? How did you hear about SECO Energy’s Surge MitiGator™ program? Enter other… Are there any access issues that would impede the installation of the meter-based surge protection device? Gate Dog/Animals Vegetation Other… Enter other… Question/Comments I have read the terms of the Surge MitiGator™ program and agree to the associated cost. Surge MitiGator Terms of Service The Surge MitiGator is installed behind the meter and is designed to stop transient, high-voltage surges before they enter the home. The manufacturer offers a 15-year warranty for damage if the surge protection device fails to provide protection. The warranty covers the non-electronic components of residential, motor-driven appliances, such as refrigerator, stove, washer, dryer, HVAC unit, garbage disposal, and so on. Point-of-use suppressors are recommended for all sensitive electronic items and electronic components of motor-driven appliances that normally plug into 120-volt outlets. Though sensitive electronics are not covered under the warranty, point-of-use suppressors will provide a layer of protection and possibly warranty coverage through their manufacturer. Most meter-based surge protection devices have a clear window slightly larger than the size of a quarter; that displays two red lights, while others have a clear window slightly larger than the size of a dime that displays one light. The device is operational when the red light(s) appear. Contact SECO as soon as possible if a light is out. We will replace the surge protection device at no cost during the 15-year warranty period. SECO Energy does not process warranty claims for damage to appliances. Meter Treater provides the warranty and processes all warranty claims.Lease terms:$5.95 plus tax per month 12-month agreement $40.00 installation fee Purchase terms: $349.00 plus tax with no additional installation fee