Clerk’s Office to Debut Patty Public Service Portal (PPSP) - St. Johns County Clerk of the Circuit Court and County Comptroller

Clerk’s Office to Debut Patty Public Service Portal (PPSP) ST. AUGUSTINE, Fla., April 1, 2026 — The St. Johns County Clerk of the Circuit Court and County Comptroller’s Office is thrilled to announce the acquisition of a state-of-the-art hologram communication system, purchased at a significant discount from the City of Jacksonville. “Navigating our courthouse can be a challenge for even the most experienced customers,” said Clerk and Comptroller, Brandon J. Patty. “This technology will provide everyone with quick answers, seamless directions, and plenty of dad jokes to ensure our office continues to provide the very best service possible!” The Patty Public Service Portal (PPSP) features a life-sized, interactive hologram of Clerk Patty that will greet visitors, answer frequently asked questions, and provide guidance on services before individuals proceed through security screening. Future uses being explored include marriage ceremonies, tax deed sales, and evidence handling. The advanced artificial intelligence portal will be installed later this spring at the entrance of the Richard O. Watson Judicial Center to enhance customer service. Originally reported to cost approximately $75,000 after installation and production, the system was previously deployed inside the Jacksonville International Airport terminal. While the system does require substantial energy to operate continuously, we anticipate that improved efficiency and reduced wait times will offset energy costs passed along to residents. Learn more and experience an interactive demonstration of the technology here.